Online Bill Pay allows you to electronically and securely send invoice payments. Payments submitted through Online Bill Pay by 5:00 pm Eastern Standard Time (EST) Monday through Friday (excluding holidays) will begin processing the same day. Please allow up to two business days for the payment to be posted to your account.
1. On the ICD home page, select Payment Center > Online Bill Pay.
2. Read the details on payment processing and select Acknowledge. Then, click Continue.
Please note the following before using this application:
- The Online Bill Pay application is powered by CheckFree, an online bill payment tool. If you have used CheckFree in the past outside of ICD, you must set up a new account with a new email address. Attempting to use your previous email address will return an error and prevent you from using Online Bill Pay.
- Payments cannot be lower than $1.00 or greater than $999,999.99.
- Payments can be made in advance, but the payment will not process until the specified date and will not post to the account until the following business day.
- Contact your account representative or program administrator if you experience any issues using the Online Bill Pay application.
3. If this is your first time using Online Bill Pay, you must set up an account. Complete each field, then click Continue.
| Field | Description |
|---|---|
| Account Name | This is an optional field. Enter a nickname for your account, if desired (example: your company’s name if a business bank account). |
| Account Type | Select your bank account type. Options include Checking Account and Money Market Account. If this bank account belongs to a business, select This is a business account. If this box is not checked, your bank account will be classified as a personal account. |
| Routing Transit Number | Enter and reenter your bank account’s routing number. |
| Account Number | Enter and reenter your bank account’s account number. |
| Email Address | Enter an email address for receiving information on your account. Once the setup is complete, a confirmation will be sent to this email address. |
4. In the Business Information section, complete each field to enter details on your company. Then, read through the Terms and Conditions below for details on the privacy and security of your information. Click I Agree.
Clicking I Don’t Agree will prevent you from making payments through Online Bill Pay.
5. Your bank account is now set up. On the Enter Payment Information page, complete each field to schedule your payment. Click Continue.
| Field | Description |
|---|---|
| Payment Date | Select the date to process your payment. Note: If you want the payment to process on the same day you submit it, select the checkbox indicating same-day payment. Be aware that this checkbox displays only if the bill is set up for same-day payment. |
| Payment Amount | Enter the total amount you want to pay. |
| Payment Account | Select the bank account from which the payment will originate. Note: If you set up multiple bank accounts, your preferred bank account will display first in the drop-down list. To change your preferred payment account, go to the My Profile page. |
6. Review your payment details and ensure everything is accurate. If correct, click Continue.
7. If your payment was successful, a Success message will appear. The table below displays the account name, bill summary, total amount, payment account, and payment tracking number information. To make another payment, return to the Enter Payment Information page.
8. You can review your payment on the Payment Activity page (Enter Payment Information page > Payment Activity). From here, you can also cancel a payment if necessary.
9. In some situations, you may need to add multiple bank accounts, such as if you use separate accounts to pay separate invoices. To add another bank account, click My Profile on the right side of the page.
10. Click My Payment Accounts.
11. Click Add Bank Account.
12. The system will take you through the same bank account set up process mentioned in step 3, except an email address is not required. Complete each step and click Add when finished.
13. The bank account now displays in your list of accounts. You can delete, edit its information, or add another as needed.
